Terms of Use

Our Terms of Use

We have included a handy simplified version of our Terms of Use so that nothing is hidden behind hard to read lawyer speak!

The simplified summary of the Terms of Use is provided to help you understand the key points of our terms in a more straightforward way. However, this summary is not legally binding. The formal Terms of Use is the only legally enforceable version. By playing Racing Snails, you agree to the terms and conditions set forth in the full Terms of Use. Please make sure to review the complete document for detailed information.

Terms of Use for Racing Snails

Last updated: 13th September 2024

Welcome to Racing Snails, an asynchronous multiplayer game developed by Mytholite Ltd (“we”, “us”, “our”). These Terms of Use (“Terms”) govern your use of Racing Snails, accessible through browser, desktop, and mobile applications (“the Game”). By creating an account and playing the Game, you agree to abide by these Terms.

1. Eligibility and Account Registration

Age Requirement: Racing Snails is suitable for all ages, but by registering an account, you confirm that you are either 13 years of age or older, or you have parental consent if required in your jurisdiction.

Account Creation: To play Racing Snails, users must create an account by providing a valid email address and a username. By registering, you agree to provide accurate and complete information.

Account Use: You are responsible for maintaining the confidentiality of your account login details. While account sharing is not explicitly prohibited, trading accounts is strictly forbidden to prevent scams.

2. In-Game Conduct and Behavior

Cheating and Exploits: Any form of cheating, hacking, or exploiting bugs for unfair advantage is prohibited. Violations will result in consequences, including temporary suspensions, currency fines, or permanent bans.

Inappropriate Content: Usernames, snail names, and any user-generated content must be appropriate for all audiences. We reserve the right to remove or modify any content we deem inappropriate.

Moderation: We actively moderate the game to ensure a positive environment. Players who engage in abusive behavior, harassment, or offensive communication will face penalties.

3. In-Game Purchases

Coins and VIP Membership: Racing Snails is free to play, but users may purchase in-game currency (“Coins”). Coins can also be earned through gameplay. VIP memberships, which grant special privileges, can only be purchased using Coins and not real-world money.

Refund Policy: All purchases are final. Refunds will only be issued in cases where technical issues prevent Coins from being credited after purchase. Refund requests must be submitted via in-game support for investigation.

4. Ownership and Intellectual Property

Game Content: All art, music, design, and code associated with Racing Snails is the intellectual property of Mytholite Ltd. You are granted a limited, non-exclusive, non-transferable license to use the Game for personal entertainment purposes.

User-Generated Content: Players retain ownership of the names they give to their snails, but by using the Game, you grant us the right to use these names for any purpose, including promotional activities.

Fan Content: We encourage fans to create and share content such as live-streaming, video content, fan art, fan games, and fan fiction. However, any content created by fans must adhere to these Terms.

5. Service Availability and Disclaimers

Service Interruptions: Racing Snails may experience interruptions due to maintenance, updates, or unforeseen technical issues. We strive to minimize downtime but cannot guarantee the Game’s availability at all times.

Beta Testing and Bugs: You acknowledge that the Game may still contain bugs or unfinished features. Participation in beta testing is voluntary, and we welcome feedback.

Limitations of Liability: Mytholite Ltd is not liable for any damages, loss of data, or loss of progress resulting from the use of the Game, interruptions in service, or technical issues.

6. User Safety and Dispute Resolution

User Safety: We take user safety seriously and strive to create a safe environment for all players. If you encounter any inappropriate behavior or content, please report it through the in-game reporting feature or contact us directly.

Dispute Resolution: In the event of any dispute, you agree to resolve the issue through arbitration, in accordance with the laws of the United Kingdom. By using the Game, you waive your right to a trial by jury or to participate in any class-action lawsuit.

7. Termination and Account Suspension

Three-Strike System: Users who violate these Terms will face consequences under a three-strike system, with penalties ranging from temporary account restrictions to permanent bans. We reserve the right to terminate accounts after repeated violations.

Discontinuation of Service: Mytholite Ltd reserves the right to discontinue Racing Snails at any time, with or without prior notice.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. All legal matters shall be handled within this jurisdiction.

9. Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your data, is available separately. By playing the Game, you also agree to the terms outlined in the Privacy Policy. We comply with applicable laws, including GDPR and COPPA.

10. Warranties and Guarantees

•Racing Snails is provided “as is” without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Mytholite Ltd does not guarantee uninterrupted access or error-free gameplay.

11. Contact Information and Support

If you have any questions, concerns, or need assistance, please contact us through the in-game reporting and support features, or email us at contact@mytholite.com.

Hey there! Welcome to Racing Snails! Before you start racing your snails, here are some important things you need to know. We’ve made this summary to help you understand the rules and how we keep things safe and fun for everyone.

1. Who Can Play?

Age Requirement: Racing Snails is for everyone! If you’re under 13, make sure you have permission from a parent or guardian to play.

Account Creation: To play, you’ll need to make an account with a username and an email address. Please make sure to use your own information.

2. How to Behave in the Game

Play Fair: No cheating, hacking, or using bugs to get an unfair advantage. If you break the rules, you might get a time-out or even be banned from the game.

Be Kind: Keep your usernames, snail names, and any messages you send friendly and appropriate for everyone. We want the game to be a nice place for all players.

Moderation: Our team is watching to make sure everyone behaves nicely. If someone is being mean or breaking the rules, we can step in and take action.

3. Buying Things in the Game

Coins and VIP Membership: You can play for free, but you can also buy Coins with real money to get cool stuff in the game. You can also earn Coins by playing.

Refunds: Once you buy something, it’s yours! We only give refunds if there’s a problem, like if you didn’t get your Coins.

4. Who Owns What?

Game Content: We made the art, music, and design for Racing Snails, so they belong to us. You can use them to play and have fun!

Snail Names: You own the names you give your snails, but by playing the game, you let us use those names in the game and for fun things like promotions.

Fan Creations: We love it when you create and share things like videos, fan art, and stories about the game! Just make sure you follow the game rules.

5. Game Availability

Sometimes Things Go Wrong: The game might need to go offline for updates or could have some bugs. We’ll try to fix things quickly, but we can’t promise the game will always be perfect.

Safety First: We work hard to keep the game safe. If you see anything that makes you uncomfortable, let us know by using the in-game report feature or contacting us.

6. If You Break the Rules

Three Strikes: If you break the rules, you might get a warning or a temporary restriction. After three strikes, you could be banned from the game.

Stopping the Game: We have the right to stop running Racing Snails at any time, but we hope to keep it going for as long as possible!

7. Privacy

Your Data: We collect some information when you play, like your email and username. We keep this information safe and follow the rules to protect your privacy.

Privacy Policy: We have a special page that explains how we use and protect your information. Make sure to check it out!

8. Need Help?

If you have questions or need help, you can reach us through the game’s support features or by emailing contact@mytholite.com.

Remember, these rules are here to keep Racing Snails fun and safe for everyone. Have fun racing your snails and good luck! 🐌🏁

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